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Customer Success Manager - Shopello

The shopello platform is disrupting the way companies advertise online, and bringing a lot of business to our customers. We are starting to grow our existing accounts and need your help!
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Our Shopello Sales Team is growing, and we are reorganising how we work with Sales and Customer Success Management. To succeed with our ambition to become the default option for online vendors to acquire their customers, we need more people who can consistently bring big business through the door.

SaaS & Marketing Software experience wanted. This position is open for someone who already knows their way around Customer Success & sales, preferably complex and technical. Experience from SaaS or Marketing software sales is a great merit here.

Team. You will work in a team with mixed experience who will look to you for advice. We encourage this, Sales can be competitive and that's good, but first and foremost we are a team. We succeed when we all succeed.

Rapid change. You must feel comfortable working in a chaotic environment that changes fast, where the information is opaque at times. We are in a phase of growth, and hope that you will be contributing to setting strong habits and routines in the team we are building.

Market & customers. We are moving on a relatively new market and many of the customers we have love our product, others have very basic knowledge around the whole industry. We want to help more businesses succeed with their online sales.

Your daily work in short: 

  • Meet monthly quota goals for upsales 
  • Build and nurture relationships with the clients
  • Owning the entire Customer Success process with training, advising, tailoring solutions, map out potential account size, make a plan for the account and ultimately optimise and grow the account to full potential
  • Build and iterate on Customer Success material
  • Log events in our CRM, and other administrative tasks

We consider it an asset with multiple languages but also believe that most customers of this calibre are approachable in English.

Contribute your feedback. The Shopello platform has great potential with a fast growing number of satisfied customers, but we want to take things even further! We are continuously developing the product, and want your feedback from the field to be a contribution in this. 

Ideally you will rapidly wrap your head around the foundations, opportunities and limitations of the platform, so that you can begin prospecting for what we could do, not only what we do today. 

Starting date: As soon as possible

Or, know someone who would be a perfect fit? Let them know!

HQ @ Stockholm

Regeringsgatan 29
111 53 Stockholm Directions info@speqta.com View page

Why Work Here?

We do what we do because we truly believe that for great deals to happen the right people need to meet the right products and services. We are that intersection. The marketplace where this can happen. 

Getting to where we are has been a lot of hard work. To manage well we provide our people with a number of benefits we believe to be supportive in our everyday:

  • Great Colleagues

    We believe that the strongest perk any employer can offer is great people to work with.

    We hold ourselves and others to a high standard.

  • Food - We love it

    We began as a recipe site and the fridge is still always loaded. Breakfast? Snack? Go for it, help yourself.

    We do one sit down breakfast and one lunch a week, company wide. This strengthens us as a team. Besides, we really enjoy it.

  • Stay Healthy, Stay Strong, Stay Productive

    We firmly believe that a healthy mind and body provide us with the best conditions for performance.

    We have friskvårdsbidrag and host exercising groups regularly. The gym (Sats) is in the next building.

The Workplace

To pull off growing into a heavy-weight champion within Lead Generation, we work to attract the best at what they do and provide them an environment to excel in.

We expect a lot from our people, and we match that expectation with perks and opportunities.

We work in a modern flexible manner, located in stellar offices at WeWork in the city centre of Stockholm.

As an employer, Speqta is generous with weekly team lunches, daily help-yourself breakfast, a professional barrista on stand-by to make you great coffee, and other perks.

Already working at Speqta?

Let’s recruit together and find your next colleague.

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  • Christofer Engström
  • Daniel Bergvall
  • David Korolczuk
  • Dieter Wallmark-Kalisch
  • Erik Mathers
  • Fanny Söderlund
  • Filippa Månlilja
  • Filip Svensson
  • Fredrik Lindros

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